Privacy Policy

Kavya Rakhi Enterprise – Privacy Policy

Last Updated: 09 February 2026

Kavya Rakhi Enterprise (“Company”, “we”, “us”, or “our”) operates www.KavyaRakhi.com (the “Website”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, purchase our products, or interact with us (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Website.

1. Information We Collect

We collect personal information in the following ways:

A. Information You Provide Directly

When you use our Services, you may provide:

Full name
Billing and shipping address
Phone number
Email address
Business details (for wholesale customers)
Account login details (username & password)
Order details and transaction history
Messages sent to customer support
Product reviews or feedback

Providing certain information is necessary to process orders. If you choose not to provide required information, we may not be able to fulfill your request.

B. Information Collected Automatically

When you browse our Website, we automatically collect certain data using cookies and tracking technologies:

IP address
Device type and browser
Pages visited and time spent
Referring website
Shopping behaviour (cart activity, viewed products)

This helps us improve user experience and website performance.

C. Information from Third Parties

We may receive information from:

Payment gateways (payment confirmation only, not full card details)
Shipping and logistics partners
Marketing and analytics providers
E-commerce platform providers (such as Shopify or similar services)

2. How We Use Your Information

We use your personal information to:

✔ Process Orders

Confirm and fulfill purchases
Arrange shipping and delivery
Manage returns or exchanges

✔ Customer Support

Respond to your queries
Provide order updates

✔ Business Operations

Maintain customer accounts
Improve website functionality
Prevent fraud and unauthorised transactions

✔ Marketing (Optional)

Send offers, promotions, or new product updates
Show relevant advertisements

You may opt out of marketing emails anytime by clicking “unsubscribe”.

✔ Legal Compliance

Maintain transaction records
Comply with legal or regulatory requirements

3. Cookies & Tracking Technologies

We use cookies to:

Keep items in your cart
Remember preferences
Analyse website traffic
Improve marketing effectiveness

You can disable cookies in your browser settings, but some website features may not function properly.

4. How We Share Your Information

We do not sell your personal information. We only share information when necessary:

With Service Providers

Payment processors
Shipping companies
IT and hosting providers
Marketing and analytics services

For Legal Reasons

We may disclose information if required to:

Comply with legal obligations
Respond to government or law enforcement requests
Protect our rights or prevent fraud

Business Transfers

In case of merger, acquisition, or restructuring, customer information may be transferred as part of business assets.

5. Data Security

We implement reasonable technical and organisational safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.

We recommend that you keep your account password confidential.

6. Data Retention

We retain personal information only as long as necessary:

To fulfill orders
For legal, tax, and accounting requirements
To resolve disputes and enforce agreements

When no longer needed, data is securely deleted or anonymised.

7. Your Rights

Under applicable Indian laws, you may have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your data (subject to legal obligations)
Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

8. Children’s Privacy

Our Services are not intended for children under 18. We do not knowingly collect personal data from minors.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

Kavya Rakhi Enterprise
? Email: info@kavyarakhi.com
? Website: www.KavyaRakhi.com