Return Policy

Return Policy for KavyaRakhi.com

Thank you for choosing KavyaRakhi.com. We want you to know that our goal is to ensure your satisfaction and provide a smooth shopping experience. Please read our return policy carefully:

Return Eligibility

• Products are eligible for return if they arrive damaged, defective, or significantly different from what was described.

• Returns must be initiated within 7 days from the delivery date.

• Items must be unused, in their original packaging, and accompanied by the invoice or purchase receipt.

Return Procedure

1. Contact our customer support team at info@kavyarakhi.com within the eligible return period, providing clear images of the issue and your order details.

2. Once your return request is approved, we will be sure to guide you on the return shipping process.

3. Customers are responsible for return shipping costs unless the product is damaged, defective, or incorrect.

Refund Process

• Refunds will be processed after we receive and inspect the returned product.

• Refunds are credited back to the original payment method within 7-10 business days.

Non-Returnable Items

• Customised or personalised Rakhi products.

• Products that have been opened, used, or damaged after delivery.

Customer Support

For further assistance, please reach out to us:

• Email: Info@kavyarakhi.com

We appreciate your understanding and cooperation.